Help Desk

Help Desk

The platform can assist researchers with bioinformatics analyses and programming tasks in three different ways:

  • Customer support/consultancy: e.g. to give advice on bioinformatics procedures, methods and resources.
  • Technical assistance: e.g. installation of software/databases and simple programming tasks and bioinformatical analyses.
  • Research collaboration: requests that require an effort beyond technical assistance/consultancy will be set up as a research collaboration. Funding for collaborative research performed by platform partners must be provided unless otherwise agreed. The result of joint research shall be published with joint authorship.

Requests that can be solved within two working days or less are free of charge, provided that the platform has resources available.


For requests that require platform contribution for more than two days (NorStruct, Tromsø: half a day), an agreement between the client and the platform must be made. The agreement should cover type and cost of the service. If applicable, the agreement should also cover a plan for publication and co-authorship.

Regardless of the type of contribution the platform has given to a project, we expect to be acknowledged in resulting publications.

Download contracts for research partners and for industrial partners.



- Kjell Petersen: Data analysis, experimental design

- Tomasz Furmanek: Genome- and RNA-seq analysis and experimental design


- Charitra Kumar Mishra: Genome- and RNA-seq analysis and experimental design, De Novo assembly and annotations 

- Merete Molton Worren: High througput sequencing analysis

- Jon K Lærdahl: Protein structure analysis

- Ståle Nygård: Statistical genomics, microarray data analysis


- Jostein Johansen: High throughput sequence analysis, prokaryotic genomics, metagenomics, large scale comparative genomics, microRNA analysis 

- Morten Beck RyeMultivariate data analysis, RNA-sequencing, gene regulation, epigenetics, prostate cancer research, cancer metabolism

- Kjetil Klepper: Gene regulation, integrative computational motif discovery in eukaryotes and prokaryotes, creator of MotifLab analysis workbench

- Konika Chawla: Plant/prokaryotic genomics, micro array data analysis, sequencing data analysis, microRNA analysis


- Erik Hjerde: Bacterial -omics including genomics, comparative genomics, transcriptomics and metagenomics

Submit A Request

Service requests and other questions should be sent to:

Contact help desk personnel


- Staale Nygaard

   Contact:, +47 951 29 127

- Charitra Kumar Mishra



- Charitra Kumar Mishra




- Jostein Johansen

Contact: , +47-725 73 359



- Erik Hjerde

Contact: , +47-776 23 372